The XenForo Customer ID received from XenForo does not match the customer ID that is on file here.
If the XenForo license for your site has been transferred to a new owner, that owner must register here and the old owner must request a license transfer for the add-on you are trying to download.
The site you originally validated your license against has a different customer token from the site you're validating with now. Evidently someone else purchased your old license or you purchased the current license with a different name.
I've cleared your info so you should be able to validate your license again.
The site you originally validated your license against has a different customer token from the site you're validating with now. Evidently someone else purchased your old license or you purchased the current license with a different name.
I've cleared your info so you should be able to validate your license again.